The Biggest Joy of the Season? Giving.

A huge thank you to all my clients who have made an impact not just on their customers and employees, but on their communities...who have matched 10% (and usually a lot more) to change and improve lives.  I am humbled and blessed to work with you and make such a difference.
By Jess Esch

52 Ways to Build Trust

Many thanks to Barbara Kimmel of Trust Across AmericaTM for letting me contribute to Trust Inc.: 52 Weeks of Activities and Inspiriations for Building Worldplace Trust (Vol 3.).  My mantra, Experiment-Learn-Apply-Iterate, is a way to start building trust in one's own capabilities and one's team (pg 29).  Get the book, try out these various ways and you'll be surprised at how it works! (And if you want, buy Vol 1 & 2 as well (ok, i'm in Volume 1 too)).